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Support Center

Support Center

Support Center

How to find out the warranty period

Mar 31, 2022 16:39:57

Introduction


We provide standard quality assurance services for the whole range of products of different ages. The customer ships the product to our maintenance center during the standard service period. The maintenance center has enough spare parts. We will repair the product within 7 working days and then return the product to the customer. Simple steps to understand the product quality assurance process.


Find the label location of the product


There will be a label on the back interface of all our products. The position shown is as follows:




You can contact us by phone or email. After receiving the information, the technical staff will communicate with you by email and discuss the issue of the monitor. If you are sure to replace it, send it to our service center. We will complete the repair return it to you in time.


Please contact our by email info@tdstouch.com or call with 1(408)-688-2658, if you'd like leave a message to us, please go contact center